FAQs

1. What ingredients are used in your products?

While we prioritize high-quality, sustainably sourced ingredients, it’s important to note that fragrance oils are not 100% organic or natural. They are typically a blend of synthetic and natural components designed to mimic natural scents. However, we ensure that all ingredients used are safe and beneficial for your skin. Our products are crafted with essential and fragrance oils derived from herbs, fruits, and flowers to provide the best care for your skin.

2. Are your products cruelty-free?

Yes, all our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.

3. How should I store my skincare products?

To maintain the freshness and efficacy of our products, store them in a cool, dry place away from direct sunlight. Some products may benefit from refrigeration, which will be indicated on the packaging.

Note: Body butter may melt in warm environments, this does not affect the quality or effectiveness of the product. Store in a cool dry place to avoid this.

4. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location. Please refer to our Shipping Policy for more details.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it within 7 days of receipt for a full refund or exchange. Please see our Return Policy for more information.

6. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

7. Are your products safe for sensitive skin?

Our products are formulated with gentle ingredients suitable for all skin types, including sensitive skin. However, we recommend double-checking the ingredients for any sensitivities and performing a patch test before using any new product to ensure compatibility with your skin.

8. How can I contact customer service?

You can reach our customer service team via email at info@liannasbodytherapy.com, or through our contact form on the website. We are here to help with any questions or concerns you may have.

9. Do you offer gift cards?

Yes, we offer gift cards in various denominations. They make the perfect gift for friends and family who love natural skincare products. You can purchase them directly from our website..