Shipping and Returns:

Shipping Costs:

Domestic Shipping (UK):

Tracked 48: From £3.50 

  • up to 2.5 kg - £3.50

  • 2.5 to 4.50 kg - £5.50

  • 4.50 kg and above - £7.00

Orders over £100 qualify for free shipping

International Shipping:

We do offer international shipping, please contact us in advance as costs will vary and we will confirm costing before purchase.

Delivery Times:

We aim to dispatch orders within 3-5 business days. Delivery times may vary depending on your location and the shipping method chosen. We are not responsible for delays caused by the shipping carrier or customs clearance.

  • Domestic: 1-3 business days

  • International: 5-10 business days, depending on the destination

Note: Shipping costs are calculated based on the weight and size of your order. Exact shipping costs will be displayed at checkout.

7-Day Return Policy:

At Liannasbodytherapy.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 7days of receipt for a full refund or exchange, subject to the following conditions:

1. Eligibility for Returns

  • Products must be returned within 7 days of the delivery date.

  • Items must be unused, in their original packaging, and in the same condition that you received them.

  • Proof of purchase (order confirmation or receipt) is required for all returns.

2. Non-Returnable Items

  • Gift cards

  • Sale items (unless they are defective or damaged)

  • Custom or personalized products

3. Return Process

  1. Contact Us: Before returning any items, please contact our customer service team . Provide your order number and the reason for the return.

  2. Prepare Your Return: Pack the items securely in the original packaging.

  3. Shipping: Ship the return package to the address provided by our customer service team.

    We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost or damaged in transit.

4. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 working days.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

6. Contact Us

If you have any questions about our return policy, please contact us: